Return and Exchange Policy
Welcome to Roni Super Shop! We strive to provide high-quality products and ensure customer satisfaction. If you are not fully satisfied with your purchase, we offer a clear and straightforward return and exchange process. Please read our policy below:

Eligibility for Returns and Exchanges

1. Timeframe: Returns and exchanges must be initiated within 14 days of receiving your order.


2. Condition: Items must be unused, undamaged, and in their original packaging with all tags and accessories included.


3. Non-Returnable Items:

Items marked as “Final Sale.”

Customized or personalized items.

Perishable or consumable goods.




Return Process

1. Contact Us: Email us at [raj.singh6747@gmail.com] [01723806331] with your order number, item details, and reason for the return.


2. Approval: Once your request is approved, we will provide you with a return shipping address.


3. Shipping Costs: Customers are responsible for return shipping costs unless the item is defective or incorrect.


4. Refund: Refunds will be processed within 7 business days after the returned item is inspected and approved. Refunds will be issued to the original payment method.



Exchange Process

1. Contact Us: For exchanges, email us at [your email] specifying the item you wish to exchange and your preferred replacement.


2. Availability: Exchanges depend on stock availability. If the item is unavailable, we will offer a refund or store credit.


3. Shipping: Customers are responsible for return shipping costs. We will cover the cost of shipping the replacement item.



Damaged or Defective Items

If you receive a damaged or defective product:

1. Notify us within 48 hours of receiving the item.


2. Provide photos of the damage or defect along with your order details.


3. We will arrange a replacement or full refund at no additional cost.



Important Notes

Please ensure proper packaging for returns to avoid damage during transit.

We reserve the right to deny refunds or exchanges if the item does not meet our return conditions.


For any questions or assistance, feel free to contact us at [your email or phone number].

Thank you for shopping at Roni Super Shop!